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What you have said about the Emotional Health Service



Young people's comments: 

I got helped really well with my eating difficulties and anxiety.

I feel more emotionally stable.

I was listened to. My mental health has improved significantly. I now have techniques in place to help me in the future.

Carmel was really easy to talk with and always listened to my concerns I felt understood.

I felt safe and heard. This helps my confidence and allowed me to open up.

I got to do lots of art.

The room and waiting area need improving.

Help I received was good, learnt things I can put to use in situations. Felt comfortable with Sarah, easy to talk to about feelings.

Anna was really helpful, supportive and knowledgeable.

Parent comments:

Louise was professional, kind, knowledgeable and approachable. My daughter and myself were put at ease by her. She was clear and explained ideas and techniques well.

The lady Carmel made myself and my son feel at ease and we were able to sort problems out.

I felt that the care given was holistic - the team was able to make referrals where necessary and all my child's needs were met.

It was very kind and gentle approach, a lovely environment, very nurturing.

Louise is really good at understanding what my daughter was struggling with including areas we weren't aware of.

Therapist was great at getting children to talk about their feelings.

Chairs in waiting area are not very comfortable.

Tabitha listened to me and my concerns and helped both myself and son to get over them.

The choice to choose how much time you wanted between appointments. 1 month as opposed to 2 weeks sometimes suited us much better.

Very local and easy to get to. We were all listed to equally. We were given simple practical ways of improving our situation.

Our concerns were listened to and the help was tailored to this.