Skip to main content

Emotional Health Service

Getting advice and signposting



Focuses on children, young people and families who may require temporary support within the community, access to information and self management resources



Emotional Health Service resource hub online workshop library (opens a new window) - videos and resources for parents and young people on a range of emotional wellbeing issues.

Emotional Health Service information leaflets by topic or subject (opens a new window)

A list of apps and other self help resources (opens a new window)

SWLSTG Children’s Wellbeing Service Youtube Channel (opens a new window) 

South West London Clinical Commissioning Group (CCG) Emotional wellbeing: COVID 19 resource hub (opens a new window)

Gender Identity Development Service - support for young people who feel uncomfortable with their gender assigned at birth and for their families (opens a new window)

Online Therapy or Helplines

Kooth is an online counselling service (opens a new window) now available to children and young people between the ages of 11 to 22, across South West London.

CHILDLINE is a free service available by phone from 9am to midnight on 0800 1111 or online at Childline (opens a new window)

Barnardos Support Hub (opens a new window): Online digital support, including advice and information, online counselling and a telephone helpline. 

ThinkNinja (opens a new window) is an app specifically designed to educate 10-18 year olds about mental health, emotional wellbeing and to provide skills young people can use to build resilience and stay well.

Young people experiencing a mental health crisis, can text the YoungMinds Crisis Messenger (opens a new window) for free, 24/7 support.

Hopelink by Papyrus is a digital platform for those feeling suicidal (opens a new window)

The Mix Online Counselling (opens a new window) is a free short term counselling service online.

Parenting Advice

Achieving for Children Parenting Programmes (opens a new window)

Achieving for Children Chat and Play Advice Sessions (opens a new window) 

Advice available on the Every Mind Matters website (opens a new window)  has been developed in partnership with leading children and young people’s mental health charities including Young Minds, The Mix, Place2Be and The Anna Freud Centre. It is designed to help parents and carers spot the signs that children may be struggling with their mental health and support them, and also provides advice that can help maintain good mental wellbeing. In addition to the advice for parents and carers the site also provides tools to help young people build resilience and equips them to look after their mental wellbeing.

The Centre for Parent and Child Support: Empowering Parents Empowering Communities (opens a new window) offers good parenting ideas based on research, evidence and experience. 

South London and Maudsley NHS Foundation Trust - Follow them on Instagram (opens a new window), Facebook (opens a new window) and YouTube (opens a new window) for easy to access parenting support. 

Families Under Pressure is a series of short parenting videos (opens a new window) to help families under pressure. 

The University of Reading developed the COVID-19: Helping Young People Manage Low Mood and Depression course for young people with low mood and depression and their parents and carers (opens a new window), or anyone who has contact with young people during the coronavirus pandemic. It is a free online course lasting two weeks requiring 2 hours of study each week.


Parent Lines

Family Lives offers a confidential and free* helpline service (opens a new window) for families in England and Wales (previously known as Parentline). Please them on 0808 800 2222 for emotional support, information, advice and guidance on any aspect of parenting and family life. 

Family pressures can sometimes be difficult to manage without emotional support and guidance to help. Many people feel confused by what information is available or struggle to access services close to home.

The free FamilyLine service from Family Action (opens a new window) tackles these issues in a new and innovative way by using a network of volunteers from across the country to support family members over the age of 18 through telephone calls, email, web chat and text message.

Young Minds Parents Helpline (opens a new window) is available to offer advice to parents and carers worried about a child or young person under 25. Phone: 0808 8025544

Parenting neurodiverse children

SEND Local Offer for Kingston and Richmond - Information for Carers (opens an new window)