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Single Point of Access (SPA) team

Achieving for Children's Single Point of Access (SPA) allows professionals and/or families to refer a child, young person or parent/carer that needs support in some way by contacting our SPA Team. Referral is made by telephone or secure form via the Kingston or Richmond Council websites.

The Single Point of Access is a multi agency team, managed by Achieving for Children, who work closely with a wide range of teams and partner agencies and facilitates different levels of support depending on the needs of the child, young person and their family.

You can tell us about a child, young person or parent/carer that needs support in some way by contacting the SPA Team. You may be concerned about the child's developmental needs, issues that the parent or carer is experiencing, or you may suspect a child is being neglected or subjected to physical, sexual, or emotional abuse.

The location of the SPA is Guildhall 2, Kingston.  Call 020 8547 5008 from 8am to 5.15pm, Monday to Thursday, 8am to 5pm on Friday, or 020 8770 5000 out of hours.


Download the SPA Referral Process - information for professionals

To make an online referral, go to: Single Point of Access 
(opens a page on the Richmond Council website - the form can be used for both Kingston and Richmond boroughs).

Urgent calls

Call 999 if you think a child or young person is in immediate danger.

The Kingston and Richmond Safeguarding Children Partnership

The Kingston and Richmond Safeguarding Children Partnership KRSCP is a statutory body which is responsible for ensuring that all agencies working with children, young people and families work well together to promote children’s safety and welfare. The boards coordinate the work of local agencies and check their quality to ensure children’s safeguarding is effective. 

The KRSCP monitors and reviews child protection and child safety policies, procedures and practices. They coordinate and provide inter-agency training for staff across the boroughs who work with children and families. Their job is to have an overview of how effectively children are safeguarded and identify improvements where necessary. 

Local Partners in Kingston and Richmond have responded to the statutory changes outlined in the Wood Review by refreshing our local partnership safeguarding children arrangements. These arrangements were published in June 2019 and will came into full effect at the end of September 2019. The Partnership will now be known as Kingston and Richmond Safeguarding Children Partnership and will ensure that everyone working in Kingston and Richmond with children and their families, as outlined in Working Together 2018.

Visit the Kingston and Richmond Safeguarding Children Partnership (KRSCP) website