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Young People's Hub

NHS easy read guides

National Health Service (NHS) video for people with learning disabilities and/or Autism

The NHS has created a video to help young people and adults with learning disabilities and/or Autism to understand how to use the 'NHS 111' service. 

NHS 111 is the NHS non-emergency number. It’s free to use. Call 111 on your phone and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

The video explains that you should call 111 if:

  • You need medical help – but it’s not a 999 emergency
  • You think you need to go to accident and emergency or need another NHS urgent care service
  • You don’t know who to call or you don’t have a GP to call
  • You need health information or reassurance about what to do next.

The NHS 111 service is staffed by trained advisors, supported by healthcare professionals. It is available 24 hours a day, 365 days a year.  

Watch the video (opens a page on the NHS website)

NHS easy read guides

The following guides have been created by the NHS to help young people and adults with learning disabilities understand about different GP services.

You can download all of the guides as a PDF document.

GP online services (pdf)

What you need to know about your GP online record (pdf)

Protecting your GP online record (pdf)

GP online services for carers including young carers (pdf)

Giving employed carers access to your GP online record (pdf)

Giving another person access to your GP online record (pdf)

Young people's access to GP online services (pdf)

There is also a guide for GP surgery staff about how to support patients with learning disabilities.

Guide for GP surgery staff (pdf)

Have your say in consultations about prescribing medicines for some minor illnesses

The National Health Service (NHS) has launched a consultation on proposed changes to how some medicines are prescribed.

The NHS wants to change the guidance it has for Clinical Commissioning Groups around prescribing medicine for minor illnesses.

They propose that, for 33 illnesses that can be easily treated at home, they should stop prescribing the medicine. Instead, the patient should buy these over the counter at the pharmacy or supermarket and look after themselves at home. This would reduce the amount of money the NHS spends on prescriptions. The NHS could use the money for other things, like cancer treatment or nurses.

For more information in easy read format, please click on the link below.

NHS consultation easy read (opens a PDF document)

To have your say in this consultation, please click on the link below.

NHS consultation (opens a page on an external website)