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Transport assistance schemes and information

There are various schemes that can support you with travel, such as blue badge parking permits, Dial-a-Ride, Freedom Pass, and taxicard schemes.

Transport if you're disabled (opens in new window) advice on the GOV.UK website.

Apprentice Oyster photocard (opens in new window) If you're 18 or over, live in a London borough and in your first year of an apprenticeship, you can get discounted travel with an Oyster photocard.

Jobcentre Plus Travel Discount (opens in new window) If you're unemployed and looking for work, you may get discounted travel in London.

Disabled Persons Freedom Pass: provides free travel across London and free bus journeys nationally. Find out more and how to apply in:

Disabled Person’s Railcard (opens in new window) if you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard.

Blue Badge parking permitshelps disabled people with severe mobility problems to access goods and services by allowing them to park close to their destination. Find out more information and how to apply in:

Bus and Tram discount card (opens in new window) If you're claiming certain benefits, you may get discounted travel on buses and trams.

Dial-a-Ride (opens in new window): a membership scheme for free door-to-door transport service for disabled people who can't use buses, trains or the Tube.

Motability (opens in new window): provides an affordable, worry-free way for people with disabilities to lease a car, scooter or powered wheelchair in exchange for their mobility allowance.

Taxicard Scheme (opens in new window) provides subsidised transport for people who have serious mobility impairment and difficulty in using public transport.

London TravelWatch (opens in new window) is the independent, statutory watchdog for transport users in and around London.

Transport for All (opens in new window) website that provides information on accessible public transport in London, intended to make travelling around London easier. 

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Passenger Assistance app

A smart phone app to make it easier and quicker for disabled people to request assistance for their train journeys, has been launched.

Passengers can set up and update their profile, with no need to call to make changes and no need to repeat their requirements each time they request assistance. This saves time and makes sure information is up to date, helping staff to tailor their assistance to meet individual needs.

The app is available from Apple store and Google Play.



Transport for London: They have a wide range of accessibilty guides including a tube station map showing the locations of all the accessible toilets (opens a pdf) and different versions of the tube map which show the number of steps or time it takes to walks between tube locations. You may find this useful if travelling on the tube is difficult for your child.

Tube station map showing the locations of all the accessible toilets (pdf)

Visit the Walking advice page on the TfL website (opens in new window)

View the whole range of TfL accessibility guides (opens in new window)

TfL Travel mentoring (opens in new window) a free travel mentoring service helps people to start using public transport.

TfL can offer advice on planning a journey using an accessible route. They can provide a mentor to go out with you to practice a journey a few times to help you gain confidence and provide the knowledge to become an independent traveller across the TfL network.