Adult Social Care in Richmond

The Richmond Care and Support website contains all the information you need to live well in the Borough.  This is a service provided in partnership by the Council, the Community Independent Living Service, Richmond Carers Hub and Healthwatch Richmond. 

Subjects include:

  • Support at home
  • Money matters
  • Getting out and about
  • Looking after someone
  • Autism
  • Keeping safe
  • Getting involved and being heard
  • Keeping healthy and well
  • Somewhere to live
  • How care and support works


Visit the Richmond Care and Support website

How to contact the Learning Disabilities team

 Phone: 020 8891 7971



The Adults Emergency Duty Team is available Monday to Friday from 5pm to 8am, and 24 hours at weekends and on Bank Holidays.

Richmond Council Emergency Out of Hours Team
Phone: 020 8744 2442
Minicom: 18001 020 8744 9414


Other links to Adult social care advice and information 

Careplace - is London's centralised source for care and community services, information and guidance.

First implemented in 2011, designed for London and with the engagement of over half of London’s boroughs, including Kingston and Richmond, the directory contains thousands of useful services in London and beyond and gives you direct access to information about care and community services. It also contains a wealth of information and guidance on how to source local services and pay for them. 

Visit the Careplace website (opens an external website)


​​Community Partnership - is a partnership of organisations working together to maximise the health and well-being of adults in Richmond, Kew, Ham and Petersham. The Community Partnership has been commissioned by Adult and Community Services, London Borough of Richmond upon Thames to deliver the Community Independent Living Service (CILS).

Their aim is to provide services to help people to live as independently as possible within the community. We do this through advice and information, health and wellbeing activities, support groups, befriending, social activities, education and training, employment and volunteering opportunities. We are in partnership and collaboration with a group of charities in our part of Richmond upon Thames borough.

Watch a video about how the Community Partnership might be able to offer help.


Visit the Community Partnership website (opens an external website)