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Make a referral to the Integrated Service for Children with Disabilities (ISCD)


The Integrated Service brings together professional teams from the health, social care and voluntary sectors providing support and      developmental health services to children and young people with disabilities and their families. The Integrated Service is a jointly managed service delivered by Achieving for Children (AfC) across both Kingston and Richmond.

All health services and short breaks services provided by AfC are regulated by the Care Quality Commission (CQC)

Integrated Service for Children with Disabilities Mission Statement

  • The Integrated Service for Children with Disabilities aims to provide children and young people with disabilities with the foundations to lead a fulfilled life.
  • The role of the service is to enable families and other key people to provide the support that children and young people deserve.
  • We aspire to listen to and work in partnership with children, young people, families and others.
  • We are committed to safeguarding children and young people and to supporting them to achieve positive outcomes and quality of life.​


We provide the referral gateway for the AfC Integrated Services for Children with Disabilities (Kingston Community Paediatric and Therapy Services) based at Moor Lane. 

The Health Teams are:

Who can refer?

Referrals to ISCD clinical services ​can be made by any professional who knows a child well, including social care, education and health ​care ​professionals (​ie School/Nursery, family support worker, SENCo or key-worker, nurse​, GP, paediatric consultant, dietician, ​speech therapist, ​health visitor, nurse, occupational therapist or physiotherapist).

Clinical referrals can only be considered for a child with a GP within the Kingston borough. It is the responsibility of the referrer to notify the GP when a clinical referral is required.

If you are a social worker or health care professional you can refer a child to the service by completing a referral form. Please ensure all sections of the referral form are complete, as incomplete referrals could be delayed.  

Here is a checklist to help you:

  • complete all sections providing as much detail as possible
  • attach any relevant letters and/or recent reports
  • parents/carers or the person with parental responsibility must sign the referral or give verbal consent which agrees that we can contact other involved professionals or refer onward if appropriate
  • young people aged 16 or over can give their own consent where appropriate
  • the ethnicity monitoring section must be completed by the child or young person themselves or by a parent with legal parental responsibility

Online Referral Form 

The online referral form is the preferred method of making a referral. We encourage this to be used, as it will help save time for both completing and processing. The form is safe and secure. Once you have submitted your referral using this method, we will email you a copy.

Before submitting a referral to ISCD, it is important that referrers first discuss the referral with parents, carers or persons with parental responsibility for the child and the child if appropriate.  

Referrers are advised to:

  • explain the reasons of the referral to ISCD.
  • explain what personal information will be shared with ISCD and how it will be used. Details are published in our privacy notice 
  • Obtain verbal or written consent from parents, carers or persons with parental responsibility for the child or advise of other lawful grounds for making the referral.


Online referral form

Please note, referrals to the ISCD Health Teams are NOT for safeguarding concerns.
If you have a safeguarding concern, please immediately contact the Single Point of Access (SPA)



Sending to the ITAC email address

With [official sensitive] typed in the subject line, this email system is accredited to Government Digital Service secure email standards. If your email system also meets these standards, your email to AfC will be secure. If you do not meet these standards you’ll need to follow your organisation’s secure email policy

Email this to: [email protected]  

Required information

Parent/carers email address - it is mandatory to include a contact telephone number but where possible please also include an email address for parents.

How are referrals considered?

All referrals to the Integrated Service are considered at a weekly 'Integrated Team Around the Child' (ITAC) meeting.  Representatives from each team attend the meeting to discuss the referrals and agree the best way forward to support the children, young people and their families.  Once a fully completed referral form is received it is taken to the next available ITAC meeting for assessment. If accepted, an outcome letter will be sent to parents/carers, the referrer and the child/young person's GP with further information about the next steps.

If a referral does not meet service criteria, a notification letter will be sent to the referrer, parents/carers and GP so that a new support pathway can be considered.

Who leads the ISCD? 

The ISCD is led by:

​Alison Danks
Associate Director of Health Services
Phone: 020 8547 6069 / 07894 235 704
Email: [email protected]
Secure email: [email protected]
The Moor Lane Centre, Moor Lane, Chessington KT9 2AA


ISCD Referral Coordinator

Email: [email protected]

Contact the ISCD Business Support Team:

​The Moor Lane Centre, Moor Lane, Chessington, Surrey, KT9 2AA
Phone: 020 8547 6527

Out of Hours Duty Social Worker 

If you need to speak to someone urgently outside of office hours, please ring the Duty Social Worker.
​Tel: 020 8744 2442

Directions to the Moor Lane Centre

The Moor Lane Centre, Moor Lane, Chessington, Surrey, KT9 2AA
Phone: 020 8547 6527