If you have a formal complaint about a health service your child has received, please contact the local health providers via their formal complaints process. This will usually be described on their website. Or you could try their patient advice and liaison service (PALS) team.
Designated Clinical Officer (DCO)
Alison Stewart, who is the Designated Clinical Officer for Special Educational Needs and Disability (SEND) for Kingston and Richmond, welcomes contact from young people, parents and carers who may wish to feed back about their experience of health services.
Alison Stewart, Designated Clinical Officer for Special Educational Needs and Disabilities
Phone: 020 3941 9855
Kingston and Richmond Clinical Commissioning Groups
180 Teddington High Street
Raising a complaint about 'health' input to an Education, Health and Care Plan
If you wish to raise any concerns in relation to the 'health' input into a child’s Education, Health and Care Plan, please contact the Patient Advice and Liaison Service (opens in new window) on:
Phone: 0800 026 6082
Hours: Monday to Friday 9am to 5pm