​​On these pages we will publish the latest comments and feedback we have received from children, young people, families and others, as well our response to what you have told us. We will make sure that all details will be published in a format which means it will not be possible to identify individuals.

Feedback and comments are invited from children and young people, parents and carers, professional and partner users and gathered by a variety of methods:

  • Working with children and young people through our *Participation Team 
  • By working in partnership with parents and carers through the Richmond SEND Parent Panel, the Kingston SEND Parent Consortium and Parent Carer Forums.
  • Through consultations and ongoing conversations
  • Through the Contact Us form on this website
  • Via email to sendlocaloffer@achievingforchildren.org.uk
  • By telephone directly to the Local Offer Content Manager on 020 8547 4722
  • Face to face at outreach and attendance at events such as the SEND Team coffee mornings and the Local Offer/Transition Fair ( organised by TAG Youth Club)
  • By electonic user surveys 
  • Through comments fed back through any professional or partnership colleagues and networks.
 
How we publish feedback 

We will publish comments received if they relate to:

  • the content of our Local Offer, which includes the quality of existing provision and any gaps in the provision
  • the accessibility of information in the Local Offer
  • how the Local Offer has been developed or reviewed

We will publish a summary of comments received at least annually.  We are currently working on the latest summary for 2019.

We will publish our responses to comments received, including details of the action we intend to take or have taken. 

You can read responses to past and current consultations on the SEND Consultation Hub

Read "You Said, We Did" from May 2018

Read "You Said, We Did" from May 2017

Read "You Said, We Did" from April 2016

Read "You Said, We did" from September 2015