In this section we will post updates, information and resources for Achieving for Children, partners and the voluntary sector. The section will evolve as information, news and resources become available.  

Links to other pages in this section

Frequently asked questions 

Voluntary Sector/Community Support

Learning Resources 

Easy Read COVID/Coronavirus information 

You can contact us by email at:

Published AfC news items: 

COVID-19 - Support for parents and carers of children with special educational needs, disabilities and complex health conditions

Covid 19 - SEND Services Update Statement

Coronavirus update

Links to COVID 19 updates on the council websites 

Click this link to read more about the response to COVID 19 ‚Äčin Kingston



Richmond Community Hub - a Community Hub to co-ordinate the support being offered by the Council and Richmond’s many voluntary organisations.

From Tuesday 24 March, Richmond Council  are launching a new helpline as a first response for residents, particularly those elderly and/or vulnerable without support networks, who need support to access medical/care services and food supplies. This is to help those most in need stay safe and well while they self-isolate at home.

Some of you with specific underlying health issues, who are at higher risk of severe illness if you contract COVID-19, will also be hearing from the NHS directly about how to best protect yourselves. The Government is launching its Local Support Scheme, which will link in with the Community Hub to support those for whom self-isolation is most critical.

How to get help

If you or someone you know needs this support, please contact 020 8871 6555 or This helpline can also be used for other enquiries related to COVID-19, for anyone in need of support.

For all medical enquiries please continue to contact the NHS on or on 111.

For all general enquiries about Council services, please check for updates or call the main Contact Centre on 020 8891 1411.

Government COVID 19: guidance and communications: 

24 March - Open letter to the SEND Sector from Vicky Ford MP Parliamentary Under-Secretary of State for Children and Families



Register a vulnerable person 

Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.

If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway.

You can register yourself, or on behalf of someone else.

Get coronavirus support as an extremely vulnerable person (opens a link on the GOV.UK website)

Other guidance

Information on COVID-19 for non-UK nationals

The Mayor of London has published guidance for Non - UK nationals.

Information on COVID-19 for non-UK nationals (opens a page on the website)