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Enquiries

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Team or service
Contact number 
Email

Safeguarding / Child protection
If you have a safeguarding concern about a child, please contact the Single Point of Access.

 

Please do not use the enquiry form on this website for safeguarding concerns or queries about cases open to social care teams.

Single Point of Access

Contact number for safeguarding enquiries only - not for other teams:

 

020 8547 5008
(8am to 5.15pm, Monday to Thursday, and 8am to 5pm on Friday.
Out of hours, phone 020 8770 5000.)

Online referral and enquiry form (on the Richmond Council website for both Kingston and Richmond Councils)

Access to your records (information about you held by AfC)

Freedom of Information and Subject Access Requests

Information Governance  

foi.sar@achievingforchildren.org.uk

More information on this page

Adolescent Safeguarding Adolescent Safeguarding Team 020 8547 6920  
Adoption enquiries Adopt London 020 7525 1746 south@adoptlondon.org.uk

Albany Outdoors bookings and enquiries

Albany Outdoors 020 8549 3066 albanyoutdoors@achievingforchildren.org.uk
Applying for schools - Kingston Schools Admissions 020 8547 4610
(Recorded message only)
kingston.admissions@achievingforchildren.org.uk
Send an email including your child's name and date of birth and your contact number. A member of the team will call you back.
Applying for schools - Richmond Schools Admissions 020 8547 5569 (Recorded message only) richmond.admissions@achievingforchildren.org.uk
Send an email including your child's name and date of birth and your contact number. A member of the team will call you back.
Apprenticeships for young people Way2Work 020 8831 6353 way2work@achievingforchildren.org.uk
CAMHS Single Point of Access (Tier 2, 3 and 4) South West London and St George’s Mental Health Trust 020 8547 6171 Make a referral (opens a new window)
Chaperone licences Education Welfare Service   child.licensing@achievingforchildren.org.uk
Childcare Family Information Service 020 8547 5215 fis@achievingforchildren.org.uk

Children's Centres activities - Kingston

Children's Centres 020 8339 9848

kingstonccs@achievingforchildren.org.uk

Children's Centres activities - Richmond

Children's Centres   richmondcc@achievingforchildren.org.uk
Children with Disabilities Family Support Team Children with Disabilities Family Support  Team 020 8547 5430  
Children with Disabilities Social Care Team Children with Disabilities Social Care Team 020 8547 5430 or 020 8547 6523  

Duke of Edinburgh's Award

D of E Team   dofe@achievingforchildren.org.uk

Early Education Funding (EEF) and free childcare

Family Information Service 020 8547 5215 fis@achievingforchildren.org.uk
Early Help Early Help Teams

Kingston: 07864 612193

Richmond: 07548 559981

 
Early Years enquiries - parents and carers Family Information Service 020 8547 5215 fis@achievingforchildren.org.uk
Early Years enquiries - schools, nurseries, childminders etc Early Years Team 020 8547 5215 early.years@achievingforchildren.org.uk
Education Inclusion Support Service Pupil Support Service  07592266011 (Business Support) EISS@achievingforchildren.org.uk
Educational Psychology Service Educational Psychology Service

Kingston: 020 8547 6698

Richmond: 020 8487 5464

educational.psychology@achievingforchildren.org.uk

Education Welfare Service:

Elective Home Education

School attendance

Pupil Support Service 020 8487 5217 ews@achievingforchildren.org.uk

Emotional Health Service (CAMHS Tier 2)

 

Emotional Health Service

waiting list enquiries  

Emotional Health Service

Kingston: 020 8547 6269 (Mon - Thur only)

Richmond: 020 8487 5470 (Mon - Thur only)

 

ehssupport@achievingforchildren.org.uk

 

waitlistenquiries@achievingforchildren.org.uk

Employment licences for children and young people

Education Welfare Service  

child.licensing@achievingforchildren.org.uk

More information here

Family Contact Centre   020 8755 7970  
Family information - information to support families of children up to 20 (or 25 with special eduational needs or disabilities) Family Information Service 020 8547 5215 fis@achievingforchildren.org.uk
Fostering   020 8547 5355 fostering@achievingforchildren.org.uk
Free school meals   020 8547‚Äč 5448 freeschoolmeals@achievingforchildren.org.uk

 

FUEL Holiday and Food Programme     fuel@achievingforchildren.org.uk
Jobs and working for us Recruitment Team 020 8487 5428 recruitment@achievingforchildren.org.uk
LADO (Local Authority Designated Officer)    07774 332675

LADO@achievingforchildren.org.uk

 

Parenting support and parenting courses Parenting Officer 020 8547 6965 or 07771 974388  
Performance licences Education Welfare Service  

child.licensing@achievingforchildren.org.uk

More information here

Referral and Assessment  Referral and Assessment Teams  Kingston: 020 8547 6363
Richmond: 020 8891 7669  
 
Single Point of Access Single Point of Access 020 8547 5008 Online referral form
Safeguarding Safeguarding Team

Kingston: 020 8547 5864

Richmond: 020 8891 7380 

 
School Suspensions and Permanent Exclusion Pupil Support Service 07786 274521  
Special Educational Needs and Disability Local Offer enquiries     Local Offer
Virtual School/College   020 8831 6037 Email: via contact form on school website 
Workforce Development and Training (for professionals, childcare workforce, voluntary sector) Workforce Development Team 020 8831 6353 training@achievingforchildren.org.uk
Young people who are not in Education, Employment or Training 14 to 25 team 020 8547 6989 14-25@achievingforchildren.org.uk
Youth Justice  Youth Justice Service 020 8547 6920  

Youth Service and Youth Centre enquiries

Youth Resilience Business Support Team 020 8547 6920 yrbusinesssupportteam@achievingforchildren.org.uk

 

 

For all other *enquiries please use our enquiry form.

*Please do not report safeguarding concerns or send requests for information about children or specific cases using the general enquiry form. The correct way to do this is through the Single Point of Access using the online referral and enquiry form (on the Richmond Council website for both Kingston and Richmond Councils).