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National Deaf Children's Society

Organisation/Service Details

Organisation Details

Description of activity

The National Deaf Children’s Society is the UK’s leading childhood deafness charity. We’re here for every deaf child who needs us, no matter what their level or type of deafness or how they communicate. We’re also here for their parents and carers, extended family members and the professionals who work with them.

Our vision is a world without barriers for every deaf child. With the right support, there’s no reason why a deaf child can’t achieve just as much as a hearing child.

Information
Our website has all the information families of deaf children and deaf young people need to make informed choices, find deaf-friendly services, learn from other families and access support. Go to ndcs.org.uk.

The Buzz is our website for deaf children and young people aged 8 to 18. It’s packed with information, support and real stories from other deaf young people, and all content is available in English and BSL. Check out the Buzz at buzz.org.uk.

Family and youth events
We offer a wide range of family events, both online and in-person. Our events are a great way to connect with other parents and families, grow your knowledge and learn from experts.

We also work with deaf young people through our interactive workshops, digital events and webinars, supporting them to develop their knowledge, skills and confidence.

Connecting families
Local deaf children’s societies are support groups run by parents and carers. They’re located all over the UK and offer support and advice as well as a range of activities.

We also have an online forum - Your Community - where you can connect with other parents and carers, get tips, ask questions and share experiences.

Try out the latest technology
Our Technology Test Drive loan service gives families and deaf children and young people the chance to try out products, such as vibrating alarm clocks and radio aids.

• Discover our information and services: ndcs.org.uk/hereforyou
• Contact our free helpline: ndcs.org.uk/helpline
• Become a member for free: ndcs.org.uk/Family-Membership
• Find your local group: ndcs.org.uk/findlocalgroup
• The Buzz website for deaf young people aged 8 to 18: buzz.org.uk

Organisation Contact Details

Contact Details

Contact Name
Helpline

Address and Accessibility

Accessibility

Accessible building
N/A
Accessible toilets
N/A
Parking facilities
N/A
Dietary needs catered for
N/A
Staff have specialist training
N/A
Please enter any further details about your accessibility / specialist support

Phone: 0808 800 8880
Text: 0786 002 2888 (SMS)
Website: ndcs.org.uk/helplinecontact
Live chat: ndcs.org.uk/livechat
SignVideo: ndcs.signvideo.net
English isn't your first language? We can call you back with an interpreter in your preferred language for free. Fluent Welsh speaker usually available Monday-Wednesday.

Availability

Availability Details

Days and times of activity / opening
MondayFrom 09:00To 17:00You can call, text or email our Freephone Helpline
TuesdayFrom 09:00To 17:00You can call, text or email our Freephone Helpline
WednesdayFrom 09:00To 17:00You can call, text or email our Freephone Helpline
ThursdayFrom 09:00To 17:00You can call, text or email our Freephone Helpline
FridayFrom 09:00To 12:30You can call, text or email our Freephone Helpline
Description of Eligibility or Referral Criteria and Pathways (if applicable)

We’re here for every deaf child who needs us, no matter what their level or type of deafness or how they communicate. We use the term ‘deaf’ to refer to all types of hearing loss, from mild to profound. This includes deafness in one ear or temporary hearing loss such as glue ear.
Deaf children and young people aged 0 to 25 and their families

Is there a cost for this service or activity
No

Inclusion and Accessibility

Who to contact for more information about inclusion and accessibility

Name
Helpline
Email Address

Categories

Age Range

Age of Users
From 0 To 25