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Organisation/Service Details

Organisation Details

Description of activity

We are an independent parent-led charity based in the Borough of Richmond-upon-Thames and open to anyone from anywhere. We aim to provide a wide range of services to support children and young people with any additional needs and their families.

We welcome children any additional needs and disabilities including autistic spectrum disorder, Down’s syndrome, hearing or visual impairment, cerebral palsy, developmental delay, ADHD and rare or undiagnosed syndromes.

We offer opportunities for the children and their siblings to play, develop and take part in therapies. We also provide information and support for their families and carers through a wide range of workshops, therapies and training.

Most of our services are free to parents and carers. We are based in the borough of Richmond but there are no geographical or borough limits on where our families live.

Children coming to Skylarks have the opportunity to:

Have fun playing with toys
Socialise with other children
Sing along while learning sign language
Attend the Music Club
Have fun with Arts & Crafts
Attend weekly Osteopathy Sessions
Take part in karate
Have their hair cut in an understanding environment
Experience food and cooking
Take part in a drama group
Relax in our sensory room
Practice developmental yoga techniques
Access counselling
Learn to ride a bicycle
Enjoy special interest clubs
Improve their life skills and career development
Develop their financial skills
Go horse riding
and meet their peers and make friends!

Their Parents/Carers have the opportunity to:

Get Advice from Health Professionals
Get Advice on Benefits
Attend Talks and Workshops
Get Education Advice and Advocacy
Receive Counselling or join a Support Group
Meet other Parents/Carers

We are open every Tuesday and Friday in term time:
Tuesdays from 2.30pm to 5.30pm
some Fridays from 9.30am to 12.00 midday

We also offer occasional events at weekends and a busy programme in school holidays. Please join us by registering with us online to receive updates and be able to book our activities.

Organisation Contact Details

Contact Details

Contact Name
Fiona Morgan, Operations Manager and Jennifer Peters, Chair of Trustees

Address and Accessibility

Address Details

Venue Name
The CrossWay Centre
Address 1
306 Richmond Road


Accessible building
Accessible toilets
Please describe how accessible the toilet area is for example is it a 'Changing Places' accessible toilet, does it have changing facilities, hoists etc

Disabled toilet with pull-down baby changing table, but unfortunately we are not currently able to offer Changing Places standards.

Parking facilities
Dietary needs catered for
Staff have specialist training
Please enter any further details about your accessibility / specialist support

Our venue is: The Crossway Centre, Richmond Road, Twickenham TW1 2PD. The Crossway Centre is a modern building just behind St Stephens Church, very near Marble Hill Park, on the road that goes from Richmond to Twickenham. There is a pay and display car park at Marble Hill Park (currently £2.50 for up to 2 hours and £3.50 for up to 3 hours and usually open till dusk; for sat nav users - the postcode for the car park is TW1 2NL), free on street parking in nearby roads after 4.30pm or with a parking voucher before this. Bus numbers 33, 490, H22, R70 and R68 stop just outside the church. The bus number H37 stops just round the corner from the Crossway Centre. Please do not park on site.


Availability Details

Days and times of activity / opening
TuesdayFrom 2.30To 5.30Drop in session with lots of activities for children
FridayFrom 09.30To 12.00Drop in session for children, plus training and support for parents.
When is the activity or service available
Term Time Only
How to access the service/activity
Pre-book Drop-in / Turn-up
Description of Eligibility or Referral Criteria and Pathways (if applicable)

There are no geographical or borough limits on where our families live. Children do not need a statement or EHC Plan or even a formal diagnosis to access our services and families do not need to be referred by a professional. Anyone who has a child with any additional need from anywhere is welcome.

Does a parent / carer need to stay on premises during activity
Please provide further details

We are a drop in group for families. We have volunteers who will play with children while parents chat and have a cup of coffee, but children remain the responsibility of their parents. Places can be booked in our creche while parents attend information and advice sessions at our centre.

Is there a cost for this service or activity

Inclusion and Accessibility

Taking part if you are a child or young person with additional needs or a disability.

How can a child or young person with SEND take part in this activity

All our activities are designed and delivered for children with additional needs. Their siblings are very welcome to take part too. We do our best to accommodate all disabilities. We are occasionally constrained by limitations such as the acoustics and noise levels in the building we use and the lack of a Changing Places grade toilet. However we have a lift to the first floor and a disabled toilet. We do our best to make sure everyone's needs are met and everyone feels welcome and included.

Who to contact for more information about inclusion and accessibility

Fiona Morgan
Email Address
Telephone No.


Age Range

Age of Users
From 0 To 25

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