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Our services in Richmond rated Good by Ofsted

Ofsted has rated our services in Richmond as ‘Good’ following an inspection in January/February.

Inspectors assessed:

  • The impact of leaders on social work practice with children and families
  • The experiences and progress of children who need help and protection
  • The experiences and progress of children in care and care leavers
  • Overall effectiveness

In each category, Richmond upon Thames was rated ‘Good’ and received high praise, despite the exceptional challenges and increased pressure on services as a result of the COVID-19 pandemic.

“Children in the London Borough of Richmond upon Thames who need help, protection and care continue to receive a good service. Dedicated leaders and managers work tirelessly to protect children and to evaluate and improve services provided to them. A comprehensive quality assurance system helps to ensure they have an accurate understanding of children’s experiences. Since the last inspection, in 2017, they have strengthened preventative early help work and put additional services in place to support children’s mental health and emotional well-being.”

In terms of the experiences and progress of children who need help and protection, the report states that vulnerable children are given help quickly with active intervention beginning immediately, meaning children do not wait to get the help and support that they need. It also says that vulnerable adolescents are particularly well supported, through an impressive adolescent safeguarding service.

With regards to children in care and care leavers, social workers are commended for understanding the needs of children in care and providing them with diligent and caring support. Additionally, it highlights that children live in suitable matched, stable and secure homes.

The report outlines areas that require improvement, including the quality of partner agencies’ referrals where they have concerns about a child, the support given to foster carers who are adopting a child in their care, and continuing work to improve the sufficiency of care placements available for young people.

Read the full inspection report here