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Kingston Council teams up with Bentall Centre to install first changing places toilet in town centre

Kingston Council is working with the Bentall Centre to improve disabled facilities at Kingston’s iconic shopping centre, with work under way to install the town's first changing places service toilet.

The new facility will be equipped with the standard Disability Discrimination Act (DDA) requirements, such as a height adjustable changing table, wash hand basin, privacy screen, wide paper roll dispenser and ceiling hoist.

The decision to install the changing places toilet was a joint initiative by the centre manager and Kingston Council. Construction of the new toilet is due to be completed in the summer. 

Sam Eastwood, Bentall Centre Director, said:

“We’re working hard to revitalise the centre and expand its offering. 

“For us, an important part of development is to ensure the centre is accessible and comfortable for all to use. 

“The changing places toilet should make visiting the centre more comfortable for disabled shoppers.” 

Councillor Liz Green, Leader of Kingston Council, said:

“It’s wonderful to see the Bentall Centre install the changing places toilet. It’s another step in the right direction for Kingston as we look to make the borough as accessible and inclusive for our residents and visitors as possible.”